IS THERE ANY ASSEMBLY OR INSTALLATION REQUIRED?

No. MPI systems come completely assembled and tested from the factory and are designed to be very simple to use. All of the external connections are “plug and play” and use conventional receptacles and twist-lock connectors. Some of our optional accessories do require minor assembly.
CAN I CHARGE MY BATTERY BANK WHILE TOWING THE MACHINE?

Yes. Our systems are unique, allowing the end-user to still charge, while the array is in the stowed, towing position.
DO I NEED ANY TRAINING TO OPERATE ONE OF YOUR GENERATORS?

No. Our systems are designed to be extremely easy to use for even the most technologically challenged. Included with every one of our machines is a full support package including an owner’s manual, component manuals, and a quick-start guide. We can also provide private or group training seminars on our systems, if desired, at our Voorhees, NJ location.
IS IT SAFE TO USE YOUR SYSTEMS TO RUN MY COMPUTERS AND OTHER SENSITIVE
AUDIO/VIDEO EQUIPMENT?


Absolutely. In fact, you are actually better off using our solar generators with sensitive electronic equipment, because of the advanced pure sine wave inverter technology that is used on all of our systems. The electricity that our generators produce is actually far “cleaner” and more stable than the electricity from your power company or any available gas or diesel generator-towing position.
WHAT SIZE VEHICLE DO I NEED TO PROPERLY TOW ONE OF YOUR SOLAR GENERATORS?

Any standard ¾-ton pick up truck or van can easily tow one of our machines. We also suggest that you make sure your towing vehicle has a trailer brake controller that is wired correctly and that it is in good working condition.
WHAT ABOUT CLOUDY DAYS?

Our systems still produce plenty of power even on cloudy days. We also offer an optional quick attach/detach wind turbine that easily stows inside the machine for transport. Our optional wind turbine allows you to supplement your charging on cloudy days or at night.
WHAT ABOUT THE SOLAR PANELS, DO THEY BREAK EASILY?

No. It is actually pretty tough to break the solar panels used on our systems. They are made of special shatter-resistant glass and are rated to be able to withstand 1” hail. The panels are also protected by our frame and deployment system for added reliability.
WHAT ABOUT MAINTENANCE?

Unlike conventional gas-guzzling generators, our systems require no regular scheduled maintenance or tune-ups, aside from routine mechanical inspections. The only “consumable” items on the entire machine are the batteries, which should last 4-7 years depending on use and operating conditions. If you also purchase one of our plug and play reverse osmosis or freshwater purification systems, you will also have to change filters depending on usage and the quality/ turbidity of the feed water.
CAN I RUN MY COMPRESSOR AND OTHER HIGH CURRENT EQUIPMENT ON YOUR GENERATORS?

Yes. Our smallest generator output is 2,500 watts, which is more than capable of running most compressors, saws, drills, lighting and other high current equipment.
CAN I PUMP OUT OF A WELL WITH YOUR WATER PURIFICATION MODULES?

Yes. Our optional water purification systems come with a universal 4” submersible feed pump that can be adapted for many different pumping situations. All required hardware/fittings are provided at no extra cost, to allow the end user to pump out of standard borehole wells and various surface water sources.
WHAT ABOUT HIGH WIND AND HARSH WEATHER CONDITIONS?

MPI systems are designed to work flawlessly in the harshest of environmental conditions. Our frames and deployment systems are designed to withstand 50 MPH winds, hail storms, sleet, heavy rain, and snow. The wings must be stowed in the towing position if winds reach 55+ MPH. All of the electronics and connections are designed for extreme weather conditions and in most cases are also marine-grade components.
WHAT TYPES OF OUTLETS ARE PROVIDED WITH YOUR SYSTEMS?

On our standard US model, a 10-amp 12VDC (car-style) socket is supplied to charge all of your small handheld devices like cell phones and PDA’s, and four 15-amp 120VAC GFCI receptacles are supplied for running equipment. However, we can outfit your system(s) with any international outlet type for both the high and low voltage circuits, upon request. If your system is factory equipped with one of our optional water purification modules, then you will also have 2 additional twist lock receptacles/plugs for running the feed pump and the purification system itself.
WHAT IS THE WARRANTY FOR YOUR SYSTEMS?

All merchandise designed, manufactured and assembled by Mobile Power International LLC (MPI), is warranted at the time of shipment and for a period 18 months to be free from defects in material and workmanship, provided such merchandise is properly installed and used only for the intended purpose and under normal service conditions as detailed in the Owners Manual. Liability with respect to any such merchandise proved defective is limited to buyer's net purchase price or, at MPI's option, to the repair or replacement thereof upon its return to MPI headquarters freight prepaid. In no event shall MPI be liable for any loss or damage, either direct, incidental or consequential.

All merchandise supplied by MPI but designed, manufactured and assembled by others (i.e. pumps, Solar panels, electrical components, etc.) shall be accepted by Buyer with only those warranties made by such vendors or manufacturers and in lieu of any additional warranties on the part of MPI. Filters are not warranted due to varying water conditions.

This warranty agreement excludes all products or components that, in the opinion of Mobile Power International LLC, have been subject to negligent use, misuse, alteration, or that have been repaired/replaced with component parts other than those manufactured or supplied by Mobile Power International LLC. Purchaser has the full responsibility for obtaining any licenses, permits, and inspections required to install and/or use the goods herein described. This warranty does not cover any damage incurred from shipment and/or delivery by any 3rd-party riggers or shipping companies.
 

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